Your on-site product discovery experience is sub-optimal. Here’s how to fix it with Google’s AI

OVERVIEW

We are in the midst of paradigm shift for AI-powered internet search. The advancements we are now seeing will forever change our expectations of the experience that lies behind a simple text box and the quality of results returned. This is highlighting a huge gap for retailers.

The search and discovery experience on many retail sites falls below consumer expectations; many search solutions struggle with the understanding of context and intent. In the last 6 months 95% of customers report dissatisfaction with on-site search. Businesses using the latest Cloud Retail Search technology to bring Google-quality search outcomes to their digital retail experience are seeing up to a 20% increase in revenue per visitor against their existing search platforms.

How much revenue are you leaving on the table?

One nightmare scenario is when customers abandon on-site search, head to Google for a better experience, then complete their purchase with another retailer!

Join Google Cloud & Kin + Carta for a discussion on taking retail commerce to the next level in 2023 where we will focus on the following key points:

• Do you understand the impact of sub-optimal search?
• How can AI-driven discovery tools help drive a more engaging purchasing experience?
• 97% of consumers’ favourite retail websites are ones where they can quickly find what they are looking for. Is yours one of them?

In partnership with Kin + Carta, Google Cloud is hosting an interactive session, exploring how Google Product Discovery Technology can cut the search pain points retailers currently face and how Google's next generation approach fixes them whilst driving revenue uplift as a result.

Following the business discussion, networking drinks are available so you can make further new connections.