The Future of B2B Operations: Optimising Sales and Order Management by Building Sustainable Relationships
Thursday, 13 July 2023
18:45 to 20:45 Europe, London (GMT+01:00)
Address
Online
Digital
INDUSTRIES: Cross Industry
EVENT TYPE: Digital Experience
OVERVIEW
Customer expectations regarding response time, personalisation, and purchasing have changed and B2C experiences have become the norm in the B2B space. This is no surprise: according to McKinsey, “Outperformers” focus on optimising their Lead-to-Cash (L2C) process by implementing tools and strategies that improve efficiency, customer satisfaction, and connected data.
And it’s not just transactions anymore – it’s full visibility and relationship building. Given that bespoke, personal engagement nurtures relationships, boosts loyalty and grows your brand, how do you deliver the end-to-end journey your customers really want?
AUDIENCE
Join us to exchange opinions and ideas with leaders with challenges in common as we ask:
How do you get real-time data to see and manage every stage of the journey?
How do you get your products where you need them to be?
How do you bring visibility to your supply chain, consolidate, and connect all your data and processes, so that you can build relationships and delight your customers every time?
With a perspective from Enigen and Oracle
AGENDA
The online meeting comprises six segments:
18:45 – 19:00 – Live Polling & Commentary
We kick off with a poll question for you to answer
19:00 – 19:15 – Tasting Kit No. 1
Expert led discussion of the first tasting experience
19:15 – 19:45 – Breakout Discussion
You will consider a stimulus question and form a question for the panel
19:45 – 20:00 – Tasting Kit No. 2
Expert led discussion of the second tasting experience
20:00 – 20:30 – Panel Session
Questions are posed, opinions given, and knowledge exchanged
20:30 – 20:45 – Tasting Kit No.3
Expert led discussion of the third tasting experience
LOCATION
The meeting joining link will be provided to you after your place is confirmed.
If you don’t have the Zoom Meeting App, visit our site to download it for your device: Downloads: t-e-n.zoom.us