gen.IE – The Next Big Thing: how to build Generative Intelligent Experiences that transform customer engagement

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gen.IE - The Next Big Thing: how to build Generative Intelligent Experiences that transform customer engagement

Thursday, 29 June 2023

15:00  to  17:00 Europe, London (GMT+01:00)

Address

Google London
123 Buckingham Palace Road
Victoria
London
SW1W 9SH
United Kingdom

INDUSTRIES: Cross Industry

EVENT TYPE: Afternoon Forum

OVERVIEW

Experiences driven by AI and Generative technologies have the potential to launch your customer and commercial operations into the next chapter. It’s not rocket science: it’s about doing more with less, extracting maximum value from your customer knowledge and understanding the requisite balance between the tech and the human touch. How do you get to the next level to drive new growth?

  • Conversational Commerce: enabling customers to chat with your brand
  • Infinite Multimedia Experiences: creating powerful, dynamic, real-time assets
  • High Fidelity Human Experiences: integrating the human touch intelligently and efficiently

We will have senior leaders from consumer-facing businesses across all industries in the room. It's the perfect opportunity to share challenges and map out horizons.

 

AUDIENCE

Join us to exchange opinions and ideas with leaders approaching shared challenges.

With a perspective from Kin + Carta and  Google

AGENDA

15:00 – 15:30 – Arrival & Refreshments

Register your attendance, meet your peers and get to know each other over refreshments

15:30 – 15:45 – Forum: Live Polling & Commentary

We begin with a poll question for you to answer

15:45 – 16:15 – Table Discussion

Each table will consider a stimulus question and form a question for the panel

16:15 – 16:45 – Panel Session

Questions are posed, opinions given, and knowledge exchanged

16:45 – 17:30 – Further Refreshments & Networking

Conversations can continue over drinks

 

LOCATION

Google London

123 Buckingham Palace Rd,

London SW1W 9SH