Generative AI: Twelve Months On – Use cases for building Generative Intelligent Experiences that transform customer engagement

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Generative AI: Twelve Months On - Use cases for building Generative Intelligent Experiences that transform customer engagement

Thursday, 09 November 2023

09:00  to  11:00 Europe, London (GMT)

Address

Google London
6 Pancras Square
London
N1C 4AG
United Kingdom

INDUSTRIES: Cross Industry

EVENT TYPE: Forum Breakfast

OVERVIEW
Twelve months on and the hype is still there…while there’s a huge amount we don’t yet know about GenAI, some early use cases are already demonstrating its potential to launch customer and commercial operations onto the next level.
 
It’s not just about the tech: it’s about doing more with less, extracting maximum value from your customer or business data and the experience we offer our customers and colleagues.
 
Our panel of early adopters - alongside Google and Kin + Carta - will share their successes, surprises, challenges and insights.
AUDIENCE

Join us to exchange opinions and ideas with leaders approaching shared challenges.

With a perspective from Kin + Carta and  Google

AGENDA

09:00 – Arrival, Food & Refreshments

Register your attendance, meet your peers and get to know each other over breakfast

09:15 – Forum: Live Polling & Commentary

Move through to the meeting room, where we kick off with a poll question for you to answer

09:45 – Table Discussion

Each table will consider a stimulus question and form a question for the panel

10:15 – Panel Session

Questions are posed, opinions given, and knowledge exchanged

10:45 – Further Refreshments & Networking

Conversations can continue over coffee, or you may go straight to the option below

11:00 – Carriages

The morning concludes

LOCATION

Google

6 Pancras Square

London N1C 4AG