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AI Agents Assemble: how to conduct the AI orchestra to automate and transform customer engagement
Thursday, 17 April 2025
18:30 to 21:30
Address
Tosca
Rue de la Mairie 8
Geneva
1207
Switzerland
INDUSTRIES: Consumer Goods, Luxury goods & Jewellery, Retail
EVENT TYPE: Club Dinner
OVERVIEW
Four in five customers say the experience you deliver is as important as the products you sell. Accurately personalised buying experiences are now a must-have.
Intelligent agents have the potential to revolutionize customer engagement. How? By automating tasks, making informed decisions, completing business processes autonomously and interacting intelligently with each and every customer.
Your data is the critical resource to drive this, requiring excellence in collection, consent and activation to deliver real growth through personalisation. By leveraging 1PD, AI can drive insights based on real-time customer behaviour, tailor product discovery and content, and fuel conversion, retention and lifetime value.
But it’s as important to know what the AI agent can’t or shouldn’t do. So how is it done right?
AUDIENCE
Join us to exchange opinions and ideas with leaders approaching shared challenges.
Combining structured business discussion with free-form networking over fine food and wine, the event will be independently facilitated and will leave you with fresh insights, robust practical examples and powerful new connections.
With a perspective from Merkle and Salesforce
AGENDA
18:30 – 19:00 – Arrival & Aperitif
Meet your peers and get to know each other over a welcome drink
19:00 – 21:30 – Dinner & Discussion
Fine dining, fine wine and fine discourse form the perfect menu.
21:30 – 22:00 – Coffee & Digestifs
Conversations continue over coffee and a selection of digestifs
22:00 – 22:30 – Carriages
Homeward bound
LOCATION
Tosca
Rue de la Mairie 8
1207 Geneva
Switzerland
Event Timezone Details
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