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Do Believe The Hype: how GenAI is solidifying into real-world approaches to set free your customer engagement
Wednesday, 02 April 2025
18:30 to 22:00
Address
The Langham, London
1C Portland Place
Regent Street
London
W1B 1JA
United Kingdom
INDUSTRIES: Cross Industry
EVENT TYPE: Club Dinner
OVERVIEW
It’s now a given that to succeed in winning over today’s consumer, businesses must deliver digital interactions and experiences that are hyper-personalised: 7/10 customers say relevant and timely content and information boosts their trust in your brand.
Your data is the lifeblood of this: a critical resource requiring excellence in collection, consent and real-time activation so it can be used to identify customer needs better and earlier, build loyalty, grow cross-sell and drive efficiency.
GenAI thrives on it. How do you start the new journey in the right way?
AUDIENCE
Join us to exchange opinions and ideas with customer engagement leaders across industries approaching shared challenges.
Combining structured business discussion with free-form networking over fine food and wine, the event will be independently facilitated and will leave you with fresh insights, robust practical examples and powerful new connections.
With a perspective from Sitecore
AGENDA
18:30 – 19:00 – Arrival & Aperitif
Meet your peers and get to know each other over a welcome drink
19:00 – 21:30 – Dinner & Discussion
Fine dining, fine wine and fine discourse form the perfect menu.
21:30 – 22:00 – Coffee & Digestifs
Conversations continue over coffee and a selection of digestifs
22:00 – 22:30 – Carriages
Homeward bound
LOCATION
The Langham
1C Portland Place
London W1B 1JA
Event Timezone Details
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