From Data to Impact: how do we use data and AI to create value that customers actually feel?

OVERVIEW

Most companies have spent years investing in data platforms, dashboards, and internal reporting tools. But in many organizations, the value never leaves IT. It’s rarely connected to what customers see or feel.

This roundtable brings together a small group of senior leaders across digital, commercial, and customer-facing roles for an honest conversation about how we move from internal tools to real, external impact.

We’ll explore how to:

• Make better use of the data you already have
• Turn internal reporting into external value
• Build customer-facing applications and services on top of your data platforms
• Break down the gap between business and IT

There are no presentations, no sales pitches. Just a chance to share experiences, challenges, and ideas with peers who are working through the same questions.