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The Agentic Consumer Enterprise: From Intelligent Operations to Autonomous Execution
Thursday, 26 March 2026
18:30 to 22:00
Address
The Langham, London
1C Portland Place
Regent Street
London
W1B 1JA
United Kingdom
INDUSTRIES: Consumer Goods, Retail
EVENT TYPE: Club Dinner
OVERVIEW
AI is rapidly becoming the operational backbone of the consumer enterprise.
In consumer products and retail, it is no longer a differentiator: it is becoming the price of entry. Real-time personalisation, predictive fulfilment and seamless engagement are now expected.
The real question is no longer about insight - it is about execution.
What does it take to move from “next best action” to agentic action, where systems do not simply recommend decisions but take them? And what must change across architecture, governance and operating models to make that shift viable and controlled at scale?
This closed-door discussion brings together senior leaders across technology, operations, digital and strategy for a candid exchange on how AI-driven experiences are reshaping the operational backbone of the consumer enterprise - and what organisations must do now to move from experimentation to dependable, scaled execution.
The discussion will explore:
From Prediction to Autonomous Execution
Where are AI agents already taking accountable action across planning, inventory, pricing, promotion and service - and where must human oversight remain essential? As organisations move from recommendation to execution, governance frameworks, decision guardrails and escalation thresholds become critical.
Re-Architecting the Enterprise Backbone
How can organisations connect data, systems and workflows across the value chain to enable real-time coordination across channels, partners and platforms? What architectural and data foundations are required to support autonomous decision-making without introducing systemic risk?
Designing for Performance Under Pressure
What does it take to sustain always-on performance in an environment where a single operational or customer experience failure can carry disproportionate financial and reputational cost? And how should AI-enabled systems be designed to operate at speed while remaining transparent, controllable and resilient?
AUDIENCE
Join us to exchange opinions and ideas with retail and consumer products leaders approaching shared challenges.
Combining structured business discussion with free-form networking over fine food and wine, the event will be independently facilitated and will leave you with fresh insights, robust practical examples and powerful new connections.
With a perspective from Persistent Systems
AGENDA
18:30 – 19:00 – Arrival & Aperitif
Meet your peers and get to know each other over a welcome drink
19:00 – 21:30 – Dinner & Discussion
Fine dining, fine wine and fine discourse form the perfect menu.
21:30 – 22:00 – Coffee & Digestifs
Conversations continue over coffee and a selection of digestifs
22:00 – 22:30 – Carriages
Homeward bound
LOCATION
The Langham
1c Portland Place
Regent Street
London
W1B 1JA
Tube: Oxford Circus
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